Lockboxes 101

no we’re very French to lot of guttural sounds trying to sound French I’m Randall this is Diane our last name is bro we’re sort of French mostly cajan mostly K she’s the pickle lady we’re here in Prescot Arizona we’re both real estate agents and we’re here bringing you Vital Information very vital yes VV very vital very vital VV yeah VV today we’re going to talk about lot lock boxes which doesn’t sound like an exciting thing and it isn’t and it isn’t I hate lock boxes I’m going to be honest I they are the bane of my existence um but as an agent and and so this is really directed towards our clients who are getting ready to sell yeah um we’re going to give you some advice because they always say I don’t want a lock box on my front door I don’t want my neighbors to see it I don’t want this I don’t want that and I get that but as an agent showing many buyers many homes in one day there’s nothing worse than arriving at a home and you cannot find the lock box yes where is it where have they put it I found it in a tree I found it uh on the gas meter which can be dangerous if you do that sometimes you can pop something off on that I found it I’ve had one agent who put it between the security door and the main door and when you closed the security door it got trapped and then you couldn’t open the door yes so uh it gets rather dicey and especially when it’s uh snowing or it’s broiling and you’re like where is the lock box unlike a lot of the unlike a lot of the listing agents in the preset area we do a lot of buyers too yes we do do both so we know the buying process really really well and we’re here to tell you that lock boxes and the way you do your lock boxes is very very important it’s kind of part of the selling process it is if you have an agent like me and I’m standing there and some people have much older lock boxes and I’ve actually had one agent you know because I see you had trouble with the lock box again well you know what at some point I’m just going to give up and not even show your house so it’s important um have your lock boxes you know working and functioning and it really sets a bad example or a bad Vibe when you show up with a buyer and it takes you 15 minutes to get in the house they lose it they’re like okay I don’t even want to see it now yes cuz your home might be like number seven that day you know yeah so uh for our future sellers if we say hey let’s put the lock box someplace convenient my other favorite thing is when they put it on the on the um railing of a porch and then you have to get on your hands and knees and bend over that’s great that’s a lot of fun too so try to make it easy convenient tell when we tell you we have a nice little cushion thing that we put on the back of the door so it doesn’t bang on your door and Mark it um you know just try to put it someplace convenient and uh so people can get to it easily do not do combo boxes H nobody wants to have to call the agent oh my God I’m standing out here what’s the code what’s the code always it’s l so the basic the basic process is you you you know you make the appointment you you the appointment’s confirmed you go up to the door you punch in the the the you know the connect to the door it opens you’re in the house that’s what you want don’t do a combo box because most agents that you know they don’t notice that there’s a combo box they lose the combination or they don’t know to ask for the combination now they’re calling the selling agent trying to get the combination box listen lock boxes are cheap you think they’re like $300 a piece they’re not they’re like 50 bucks or something you don’t have to secure them nobody’s going around stealing lock boxes you know sometimes you said they chain them to things I’m like oh my God you know so this is really uh dedicated and directed to our future sellers so if you’re calling us to help you sell um we’re going to advise you where to put your lock box and how to do it and just follow our lead um and let’s not do anything special now wor comes the wor just put it on the ground beside the front door but that’s silly too no nobody’s going to walk up what that’s better than the railing the railing I gotta bend over you know just if it’s on the ground I can pick it up I can deal with and put it right back down and so I think for a lot of our potential sellers out there too there’s a lot of fear like people will be able to get the key and get in my house they really can’t um it’s all designed through your phone uh they have special codes that they have to enter it communicates to the lock box and you have to punch it in and it’s a whole process and then you can release the but the key um and it’s all logged yes so you know which agent is doing it at what time what day and and how long were they in there looking at your house which is another thing we do have some clients who do not want to lock box at all it’s important to have it we want to be able to see who’s in your house and how long so if you’ve got a buyer who goes in there and they’re in there 45 minutes that’s a good buying signal so we know they’re interested if you got somebody who goes in and and they’re out in five minutes then we know that didn’t go well so it’s kind of also a psychological thing and kind of see how your home is being received by other buyers so and don’t do a CVS code oh my God defeats the purpose of the lock box don’t put a CBS code well you need a CBS code for contractors for contractors not for the Don’t Force the agents to do agents don’t want to have to like a combo box it defeats the purpose of the lock box that’s a lot of work it is a lot of work when you’re out there showing 7 to 10 homes it’s tiring so you want to be able to get up there and knock it out and and the vast majority of sellers do not require CVS code so you’re not looking for CVS code again your house number seven and yours has a CVS code yeah not a good idea yes so anyway for our future sellers give us a call we love to sell your home we’ve got a lot of different little um plans to help you sell and uh some of our advice about lock boxes and stuff like that and we want to make it as simple and painless as possible if you’re interviewing selling agents listing agents ask about the lock boxes they’re more important than you think absolutely and just you’re asking about the lock box will uh signal to the uh the listing agent you know what you’re talking about that’s right you’re Sav it’s important you’ve been schooled yeah okay friends um if you’re thinking about selling give us a call we you we got plenty of lock boxes we got plenty of lock boxes we know how to use them that’s right and we do it the right way all right nice to uh well I guess I haven’t seen you but anyway nice to have this little hear my voice maybe not but nice to visit with you and we hope to hear from you soon take care bye bye